PRESENTENTRY 01
Assistant Manager — Transaction Monitoring, Fraud Detection & Chargebacks
- Investigate flagged transactions across a high‑volume alert queue, applying AML typologies to separate genuine suspicious activity from false signals and prioritise high‑confidence escalations.
- Own end‑to‑end case documentation for fraud and chargeback disputes, maintaining strong on‑time escalation and reporting against internal turnaround targets.
- Partner with fraud prevention and compliance stakeholders to translate investigation findings into control recommendations, contributing to a measurable reduction in repeat fraud patterns.
- Act as point of escalation for ambiguous or high‑risk cases, reducing manager touch‑time on routine reviews and improving team throughput.
- Ensure adherence to AML policy, internal controls, and global compliance standards (AML, OFAC, FATF, FCC) across all operational processes.